1. How do I place a order? Orders can be placed at www.itsfinerbling.com. If there is a item that is not on the website or a bulk order then contact us at email@example.com and a listing will be created for you.
2. Can I order in Bulk? Yes, please email firstname.lastname@example.org.
3. When will I receive my order? There is a 21-28 day turnaround excluding holidays and weekends as all items are made to order. Orders can be done sooner.
4. Can I have the same design as previously made for another individual? Finer Bling does not duplicate phone cases. We want individuals to have items that are unique to who they are. Clothing items can be duplicated if that items is not specific to another person.
5. I don’t know what design I want on my clock, case, etc. what do I do? You must provide a starting point of what you want so your item is unique to you.
6. Is there a special or deal going? All specials will be announced via social media i.e., Instagram, FB, and website.
7. Can I return my items? All items are final sale and can only be re-made if it was a mistake on behalf of Finer Bling. If a mistake was made on behalf of the purchaser then it will be remade at the purchaser’s expense.
8. I gave you the wrong address with my order, what should I do? Please e-mail us at email@example.com asap. You will be refunded and have to place the order again to change the address.
9. Payment Method? Finer Bling LLC accepts all payments via Paypal. Please note, this does NOT mean you have to have a Paypal account in order to purchase. You will receive a payment receipt after your order is completed.We do not accept checks and money orders.
10. I cannot remember what I purchased. What do I do? Please check your email for your order confirmation from the website and/or Paypal. Also, if you have a account set up on the website then your order history is there? Finer Bling LLC will not be provided information on a order due to a customer forgetting what they purchased.
11. Shipping? Finer Bling LLC uses USPS first class or priority shipping. Shipping starts at $7.50 and goes up depending on the weight. Each order will be provided tracking via Paypal.
12. Can I pay after the order is made? No, all orders are custom and items have to be purchased so payment is needed in full, prior to the item(s) being made.
*Pictures and pieces must be approved within 24hrs via e-mail.
*All layouts and customs are the property of Finer Bling, LLC.
*All orders are subject to a three week turnaround time.
*All items are subject to be used by Finer Bling, LLC for marketing and visual purposes.
*An e-mail/message with the finished product will be sent to the customer.
*Orders will not be changed after processing. Be specific and detailed with pieces and colors.
*All orders are packaged safe and secure for shipping.
*Finer Bling, LLC is not responsible for any lost, stolen, or damaged product.
*No exchanges and no refunds. Purchases are final.
*Please provide accurate contact and shipping information.
*If you have any questions or concerns contact us immediately. Communication is a must, in order to provide the best customer service.
* Listings will be added to website for purchase. Invoices will only be sent if issues arises with site or this is a custom order.
*Phone cases will not be duplicated!
*Tracking information will be provided upon shipping via PayPal.
*All orders are shipped via USPS.
*Shipping fees start at $7.50 and are determined based upon the weight of the product.
Taxes are added to total order at checkout.
*All prices are as stated unless there is a special promotion being offered. *Payment is due in full before services rendered.
* If invoice is sent:
*Invoices will be sent after order request has been received.
*All invoices must be paid within 24hrs, otherwise they will be cancelled unless an arrangement has been made with us.
When you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
Billing and shipping address(es)
Details about your orders (for example, your shirt size)
We share this information with Squarespace, our website hosting provider, so they can provide website services to us. This information will not be shared with any other entity.